New York, NY
Your role in helping us shape the future:
U.S. News & World Report is hiring an Account Manager/Associate Account Manager who will partner with our sales team and our partners to ensure the long-term success of our higher-education branding and recruitment marketing solution.
This hands-on role is ideal for someone with a strong background in client relations and account management. The ideal candidate is self-motivated with an entrepreneurial attitude. This position will directly contribute to the success of a growing revenue stream at U.S. News.
Are you up to the challenge?
Coordinate with the Account Executives, and other U.S. News teams to interact with education clients. Build strong relationships with our clients to ensure client satisfaction and success.
Responsible for onboarding new clients by collecting assets and troubleshooting the set up of campaigns.
Monitor campaign performance and provide clients with regular campaign reporting.
Thoroughly prepare for QBRs and other client calls and lead the conversation by sharing campaign performance insights as well optimization suggestions.
Initiate upsell opportunities and work with clients on subscription renewals. Achieve exceedingly high renewal rates.
You should definitely have:
Bachelor's degree in a related field or equivalent experience required
Minimum of one year of digital media experience at a publisher, brand or agency
Demonstrated success in fast-paced and demanding client facing environment
Excellent oral and written communication skills
Proactive attitude with the desire to learn our business and become a key player on a results-oriented team
Detail oriented and organized with a strong ability to multitask, must be able to juggle multiple projects
Experience with platforms such as Google Ad Manager, Data Management Platform (DMP), Google Analytics, data visualization software etc. is preferred.