You will spend approximately 75% of your time staffing the department’s IT Service Desk, triaging technical queries for IT support on all aspects of IT within…
You will be part of DDAT’s cutting-edge IT Operations Centre (ITOC) function which conducts real-time monitoring of the core technology, infrastructure,…
You will be answering incoming calls and emails, raising support tickets, providing support to our high profile clients and ensuring all issues are followed…
Salary up to £25,000 + Company Success Scheme + Excellent Benefits Package. This role provide technical support to Scania GB customers onsite or remotely via…
The successful candidate will have 3 years’ experience providing support to 500+ users and have excellent interpersonal, communication and planning and…
Support the Service Management core functions and processes. Drive improvements innovation and automation through our Service Management Tooling.
The position holder will troubleshoot and fix individual and business IT issues. They will identify trends in tickets and work to resolve the bigger picture…
To work within a team and provide first line ICT support services within the Trust using Incident Management, Service Requests and an understanding of Problem…
This role will be directly responsible for providing business analysis expertise and support for a range of projects of varying complexity, involving technology…
The post holder will be expected to support the clinical and administrative teams in the use of eCare. The role will include change requests, testing and…
As an IT Support Analyst, you will provide assistance and support to colleagues and maintain the Society's IT systems, hardware and software using your…
Extended experience across Clienteling or equivalent projects, as a business analyst and/or project manager. These projects include eCommerce, CRM, Clienteling…
The Deskside Support Assistant will deliver excellent technical/non-technical reactive and proactive deskside support with outstanding customer service,…
The post will be on a 6-month fixed-term contract in order to backfill acting up within the department. You will have experience of working in a commercial or…
Salary/package **- Up to £29,500 plus Bonus & Comprehensive Benefits*. This role requires strong Service Desk principles in the accurate logging, triage and…
The Coventry Rugby and Warwickshire North area comprises 66 GP practices in Coventry and Rugby 25 GP practices in Warwickshire North.
AHUK offers considerable experience in helicopter sales, bespoke completions, maintenance and spares support. Respond to support tickets, and calls.
The role will be within the Information System Team as part of the IT Department. The role will be responsible for the creation and maintenance of Integration…
We are looking for a Service Desk Analyst with the skills necessary to be able to support all LTHT users with their IT queries and a passion for providing…
4 posts available – a number of these positions will include shift work (including some evening/weekends) for which there is a 15% salary uplift.
You will take the lead on system enhancements within the team and should be able to demonstrate analysis of business requirements to ensure they are appropriate…
Service Desk Operations Analyst (Night Shifts). Lead the logging and troubleshooting of all alerts and escalate any Major Incidents through to the right…
In addition, the analyst must ensure that all user account and access control requests, across all systems and platforms, are managed in line with agreed SLAs…
Applicants should have excellent customer-handling skills, good problem-solving skills, and experience of working in a customer-facing or advisory capacity.
An experienced 1st Line Support Analyst is required for an initial 8 month contract (inside IR35). The role will predominantly be remotely based with 1-2 days…